Consumer Opinion Services

Marketing research & customer insights.

Consumer Opinion Services, Inc. is a one-stop shop for marketing research and customer insights, offering a multitude of staple and creative services to help our clients meet their objectives. Through combining the integrity of traditional methods with the efficiency of technology, we are able to create a truly valuable and unique product. We conduct research and hold focus groups in the US and Canada and have offices in Washington, Oregon, and Nevada

Featured Focus Facilities


Seattle WA

Focus Facilities & Recruitment

Portland OR

Focus Facilities & Recruitment

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Las Vegas NV

Focus Facilities & Recruitment

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“Jerry and his team are professional, responsive, and go above and beyond the call of duty to ensure a successful project. The participants were engaged and thoughtful, exponentially exceeding the quality we’ve experienced at other local research facilities. No matter your needs, I’d highly recommend Consumer Opinion Services – you won’t be disappointed [in the space, service or recruit].”

Veronica AndrewsSalmon Consulting

“Consumer Opinion Service was instrumental in helping us accomplish an incredibly difficult recruit. Going above and beyond and working around the clock to ensure that they understood our needs and that we got exactly what we wanted. Strongly recommended.”

Daniel Berkal, SVP Research & InnovationThe Palmerston Group

“Just wanted to pass along our thanks to you and your team for the great work and excellent service around our groups last week. Everything went without a hitch, the recruit was really solid, and the team at the downtown facility was excellent—we really appreciated the hard work, attentiveness to detail, and responsiveness.

We’ll absolutely look forward to working with you again the next time our work brings us to Seattle—thanks again!”

Aaron AndersenCicero Group

“Everyone showed up for our test this week. I also wanted to say how impressed I am with the work you guys have done over there! You have been great to work with in all aspects and all our participants were great matches to the profile, came in on time, and had positive attitudes about testing for HP. Having the checks on hand to pass out after each test was great as well. Thanks so much and keep up the great work!”

Laurie KuntzHewlett Packard

“I want to thank you and everyone else involved in recruiting the veterinarians and the excellent service provided.  The moderator and clients were thrilled with everything.  Many thanks to all! COS is a definite “find” for us and we always call you first when we have research in Portland!”

Sarah FahnestockGreenfield Consulting Group, LLC

For 16 years, Consumer Opinion Services has been our go-to recruitment choice for qualitative research nationwide. We started out just using them to recruit at their own well-run professional facilities, but quickly realized that they were the best in the business when it comes to meeting our company’s high standards for qualified recruits. We do incredibly precise research, with usually incredibly-difficult-to-find respondents. Without question, we could not have learned the accurate, important lessons needed to rack up our many, many political wins without the quality research COS provides. Their friendly, professional and accommodating staff makes them a vital part of our business; We are grateful for what they have consistently provided us over the years and would recommend them for any project.

Lisa GroveGrove Insight, Ltd.

“Thank you again! Truly best facility experience ever, from the first hour to the last.”

Claire HassidAuto Focus Research

“Just wanted you to know that the moderator and clients were very pleased with the groups. They got great information!  Thanks so much for your hard work on this difficult recruit! It is much appreciated and hopefully we can work together again soon!”

Lucille CorleyThe Marketing Workshop

“Consumer Opinion Services consistently delivers exceptional research. I have entrusted COS on a wide variety of full service initiatives and have always been impressed. Their expertise in casino and gaming research, paired with the scope of their offerings is top notch. In particular, I appreciate knowing that I can turn to COS with just an objective and that I know I will receive a custom solution that is tailored to my best interests. Many firms talk about partnership; COS backs it up with their actions, time and time again.”

Fernando Ramirez (Senior Research Manager)IGT

“Our firm conducts research all across the country and I consider Consumer Opinion Services to be one of the finest market research groups with whom we have worked. In the past 3 years, we have done multiple projects with the Seattle, Portland, and Las Vegas branches. From senior management to facility directors to call center staff to the corporate accounting office, they have the highest standards and integrity. They do not tolerate mediocrity. They strive. They communicate. They are available. They are responsive. Beyond their excellent recruiting and client service, the staff at Consumer Opinion Services is consistently creative, able to not only anticipate what we will need to get the best results from our projects but also able to provide it. Even when the inevitable, occasional crisis moments occur in a project, they perform unflinchingly, always with our client’s best interests in mind. I cannot recommend them highly enough.”

Richard Gabriel (President)Decision Analysis, Inc.

“Consumer Opinion Services is my go-to focus group provider for all regional research needs – and sometimes national. They’ve recruited and organized very difficult and remote groups as far away as West Virginia without a hitch. I can always rely on them to give me a fair price, provide exactly what I need and have a great attitude while doing it. I use all their facilities – the two Seattle locations, Portland and Las Vegas – and am always pleased with their service.”

Jane MalbonJKM Research

“For more than five years, Salmons Consulting has engaged Consumer Opinion Services Seattle to provide recruiting, hosting, and facility rental needs to support our clients in the area. We are consistently impressed by their friendly, efficient and helpful staff and the customer service we receive from start to finish. In addition, the recruiting of participants based on our very specific needs is top notch. Whenever our Seattle clients call, we always look to partner with Consumer Opinion Services to provide the best research experience and we never go wrong!
Thanks COS, we will be calling you again!”

Martha Luring, DirectorSalmons Consulting